As a continuously growing organisation in the design field, it is our duty to deliver orders all across the globe in the most sustainable manner possible. We strive to minimise our emissions in all areas of our operations. With the help of our logistics partners, we offer low-emission delivery options. Additionally, our logistics centre in Turku, Finland has been designed according to the standards of the BREEAM environmental certification system’s Excellent level. We calculate and compensate annual emissions resulting from our direct operations and customer deliveries from 2021 onwards by protecting forests. Read more about our climate action.

Circular economy solutions are an important part of our operations. With the help of Franckly, our marketplace for pre-owned design, customers can sell their design treasures or make sustainable finds. We also help companies to take steps towards a circular economy with our design leasing service, currently available for businesses located in Finland. Spare parts are available for a large portion of products sold at Finnish Design Shop, and we will further increase their availability.

Quite simply, we make the product’s journey streamlined as Alvar Aalto’s L-leg structure, and transparent as clear glass. All the way from the maker to its new home, and on to the next owner – and the one after that.

100% climate-compensated deliveries

Since the transport sector is a significant source of carbon emissions, we want to do our bit in reducing their negative impact on the climate. Emission-free modes of transport are being developed, but there is still work to be done. That’s why we encourage our partners to take a step towards more sustainable operations, such as switching to vehicles running on electricity or fossil-free fuels.

Until emission-free options are widely available, we will ensure that the carbon footprint of our deliveries is fully offset – without any additional cost to our customers. To our delight, some of our transport partners are already compensating for their emissions.

Finnish Design Shop will offset its carbon emissions by acquiring forests in Finland and protecting them within the framework of the METSO program. Forests are important carbon sinks: as forest grows, it stores carbon dioxide from the atmosphere to trees and the soil. By establishing new preservation areas, we can also protect forest biodiversity and encourage people to make the most of the Finnish ‘everyman’s rights’ – that is, the right of public access to nature – and all the other experiences nature has to offer.

As we curate our product selection carefully, we only choose products that meet our sustainability and quality criteria. Products must stand the test of time, both in terms of their quality and aesthetics. Only opting for authentic design is a given for us.

The Product Sustainability Framework (PSF) is our new sustainability criteria for design products, which helps in making more sustainable purchasing decisions. With PSF, every product available in Finnish Design Shop’s online store receives its unique sustainability rating. These ratings and the sustainability criteria met by each product are visible on the product pages. The PSF is the first of its kind and serves as a pioneer for the entire design industry.

Through the Buyer's Guide, we are assisting in making more lasting and sustainable choices, aligning with your personal style. Additionally, we evaluate and develop better packaging solutions to ensure our deliveries always arrive intact, yet utilizing as little material that ends up in waste disposal as possible.

In our daily operations, we meet manufacturers, designers and customers that make up a constantly growing community, together with our personnel. We want to collaborate with organisations and individuals that share our passion for sustainability and high-quality design. Not only do we support representatives that correspond to our values, but we also work to renew the field of design and take part in creating a more sustainable world. The principles of the Finnish Design Shop Code of Conduct guide us in our daily work and decision-making.

Through our continued efforts, we wish to promote diversity and inclusivity in the world of design. We highlight designers and influencers, whose vision we trust without reference to age, gender expression, ethnicity or state of health. For example, we make sure to include a diverse set of interviewees in our online magazine, Design Stories. Although we evaluate the diversity of our content from the perspective of traditional gender categories of male and female, we do not adhere to gender as a binary construct.

We encourage designers and brands to create products that future generations can also embrace to experience the joy of good design, when handled with appropriate care. Additionally, we amplify the voices of designers, influencers and collaborators that share our passion for sustainability and high-quality design. We expect all our suppliers and business partners to comply with our Supplier Code of Conduct.

Our community at home flourishes when we make sure to care for our personnel. We support the physical and mental wellbeing of our employees by, for example, making use of the early support model and investing in managerial work. We provide high-quality occupational healthcare, mental health services and an employee wellness benefit. Development efforts are honed in close collaboration with managers, HR, occupational healthcare, and occupational safety and health personnel.

We want to cultivate a workplace where each individual is free to be themselves, and everyone feels safe and heard. The Diversity, Equity and Inclusivity workshops offered to our entire personnel are among the steps taken as part of the ongoing work. We continue to encourage our employees to voice their opinions. The Workplace Designers team, comprising members of staff, actively participates in developing our organisation. We collect data with an annual employee survey that delves into various themes, including team morale, level of commitment and areas of development. It goes without saying that our employees have the freedom to take action and negotiate, as part of fair work conditions.