Rewards and levels

  0–5 points 6–15 points 16–30 points 30+ points
10% off your first order
Early access to campaigns
Special prices for members
A treat on your birthday –10 % –15 % –15 % –20 %
Perks on shipping based on region and level*
Automatic access to giveaways
Free interior design assistance    
Exclusive events      

*Level 2: Free shipping for orders over 129 € / 150 CHF / 1000 DKK / 110 GBP / 1400 NOK / 1020 SEK / 650 PLN / 3700 CZK.**

Level 3-4: Free shipping for orders over 99 € / 120 CHF / 800 DKK / 85 GBP / 1100 NOK / 785 SEK / 500 PLN / 2900 CZK.**

**Exclusions apply: For bulky and heavy goods, there is an additional surcharge based on the size and weight of your shipment.

FAQ

You will earn points for the product purchases you make as a member in complience with the terms of our customer loyalty program.

You earn one point for every purchase of at least €100 (excluding gift cards) made while logged in at the Finnish Design Shop online store or showroom & shop. Each full €100 purchase qualifies for one point. For example, if you make a purchase of €240, you will receive a total of two points. Purchases made on different occasions or receipts cannot be combined, and points cannot be combined from different accounts onto one account. (*AUD, CAD, CHF, DKK, GBP, JPY, NOK, NZD, SEK, SGD and USD respectively. Please see our terms)

The customer program offers various benefits and offers on products and services from Finnish Design Shop. Benefits may be one-time perks or benefits valid for a specific period. You can find your current benefits on My Pages.

You can find your current member benefits and instructions on how to use them on My Pages. Please note that the site-wide discount of 10% off is for one-time use only. The benefit applies to non-discounted products and cannot be combined with other offers. Valid for a limited time.

Your points are valid for 12 months at a time starting from when you accumulate your first point. You can view your point balance on My Pages.

Points are only accumulated for purchases made while logged in at the Finnish Design Shop online shop or Showroom & shop and cannot be retroactively applied.

Your account is personal, and you cannot combine memberships with, for example, a family member. Your email address serves as the identifier for the customer program.