Terms and conditions of the Finnish Design Shop customer loyalty program
Terms and conditions of the Finnish Design Shop customer loyalty program
1. Customer loyalty program
The customer loyalty program of Finnish Design Shop Oy (referred to as "Finnish Design Shop" in these terms and conditions) offers targeted rewards and offers to members. The customer loyalty program is valid until further notice. A member must be at least 18 years old individual.
2. Joining
Joining the customer loyalty program is free and does not obligate to purchase. Membership of the customer loyalty program is personal.
3. Personal data and marketing
Finnish Design Shop processes the personal data of the customer loyalty program’s members in accordance with the privacy policy. A member undertakes to keep their username and password confidential and is responsible for the actions taken with them.
The processing of data related to the customer loyalty program is based on the customer agreement you have entered into. In order to administer the customer loyalty program, we collect your name and contact information from you.
A member is obliged to provide the correct personal information when joining, and a member is responsible for keeping their personal information up to date. You can update your personal information in the My account section on Finnish Design Shop’s website.
A member's e-mail address serves as an identifier for the customer loyalty program. Finnish Design Shop is part of the A-Lehdet group, and personal data can be used in other companies of the group as well.
In addition, with the help of cookies, we collect information about the use of online service and purchases of the members of the customer loyalty program, as well as information provided by the members themselves, such as feedback and responses to surveys.
We can combine the collected data with other customer data, and use it to allocate current rewards, services and content to the members of the customer loyalty program, as well as for analytics, statistics and development purposes of the customer loyalty program.
Finnish Design Shop's customer loyalty program includes marketing communications. When joining the program, you agree to receiving Finnish Design Shop's current news, rewards and offers by email.
4. Rewards and offers
Members of the customer loyalty program are offered various rewards and offers on Finnish Design Shop's products and services. Offers can be one-time rewards or offers that are valid for a specified period of time. The member benefits will be visible in your account. Information about the rewards and offers is sent by e-mail and as mobile phone notifications.
A member earns one point for every product purchase of at least 100€ when identified in the Finnish Design Shop online store or showroom & shop in Turku, Finland. Each full 100€* entitles members to one point. For example, if a member makes a one-time purchase of 240€, they will receive two points.
Points are not earned for purchases under 100€. Only product purchases in connection with which the membership has been identified will contribute to the accrual. If the membership is not identified at the time of purchase, the purchase cannot be added to the purchase accumulation afterwards, and purchases made at different purchase times or receipts cannot be combined. In addition, points from different accounts cannot be combined into one account.
| Currency: | AUD | CAD | CHF | DKK | EUR | GBP | JPY | NOK | NZD | SEK | SGD | USD |
| *1 point: | 170 | 150 | 120 | 800 | 100 | 100 | 15000 | 1100 | 200 | 1100 | 180 | 120 |
5. Unsubscribing from the customer loyalty program
A member can unsubscribe from Finnish Design Shop’s customer loyalty program at any time without a notice period by contacting customer service. If Finnish Design Shop suspects that a member is misusing membership offers or other rewards or otherwise violates these terms and conditions, Finnish Design Shop has the right not to grant rewards and to terminate the membership.
6. Changes to the customer loyalty program
Finnish Design Shop has the right to terminate the customer loyalty program and change its terms, such as the rewards offered in the program, without separate personal notice. Changes to the terms will be communicated by publishing the updated terms on the Finnish Design Shop’s website.
7. Organizer and responsibility
Finnish Design Shop Oy is responsible for Finnish Design Shop's customer loyalty program.
Address: Aviatie 2, 20360 Turku, Finland
Phone number: +44 (20) 38072328
You can read more about our privacy policy and cookie policy at www.finnishdesignshop.com.
The customer loyalty program has been established in compliance with Finnish legislation and, unless otherwise required by mandatory legislation, Finnish law is applied to it.
